Reference

Understand How u67 Handles Your Data

This Privacy Policy explains exactly what personal data u67 collects when you open an account, how we use it, how long we keep it, and what rights you…

Data collected transparentlyYour rights respectedSecure storage practicesIndia-focused compliance
u67 Understand How u67 Handles Your Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Email Our Data Team Send a written request to our dedicated privacy address and we will acknowledge your…
Live Chat Support Our live chat team is available around the clock.
Written Correspondence You may submit a formal written request through your account dashboard under the Privacy…
HOW WE PROTECT YOU

Browse Our Data Handling Practices

Our approach to data protection is built around clear rules on what we collect, how long we keep it, and how you can ask us to change or…

Data Collection Scope

We collect only what is needed to run your account: registration details, payment method identifiers like UPI or Paytm, transaction…

Cookie Usage

Our site uses cookies to keep your session active, remember your language preference, and measure which pages load correctly.

Account Security

Passwords are stored using one-way hashing and never readable by our staff.

Data Retention Rules

We keep your account data for as long as your account remains active and for a defined period after closure…

Your Access Rights

You may request a copy of the personal data we hold about you at any time.

Correction and Deletion

If any data we hold is inaccurate, you can update most fields directly in your account profile.

Common Questions About Your Data on u67

These questions cover the data rights and privacy practices that come up most often. If your question is not listed here, our support team can help via live chat or email.

We collect your name, mobile number, email address, and payment identifiers such as your UPI handle or Paytm-registered number. We also log device type, IP address, and session activity to secure your account and meet legal obligations.

We do not sell your data. We share it only with service partners — payment processors, identity-verification services, and infrastructure providers — who are contractually bound to handle it securely and only for the purpose we specify.

Your data is retained for a period after account closure as required by applicable Indian regulations. After that window, it is removed from active databases and queued for deletion in back-up systems on a scheduled cycle.

Submit a data-access request through the Privacy section in your account dashboard, or send an email to our data team. We will confirm receipt within 48 hours and deliver your data export within the timeframe set by applicable law.

You can request deletion of your account and associated personal data. We will action it subject to any legal obligations that require us to retain certain records — such as transaction history required under Indian financial regulations — for a defined period.

We use cookies for session management, language settings, and performance analytics. You can disable non-essential cookies through your browser settings. Disabling cookies may affect session continuity but will not prevent you from accessing your account.

Raise the issue first with our data team via live chat or email — we aim to resolve most concerns within five working days. If you remain unsatisfied, you may escalate to the relevant data-protection authority under applicable Indian law.